Have you had a bad experience at a restaurant or bought a faulty item from a hop and wanted to complain?
Check out this British website. Read its short article about advantages and disadvantages of different ways of complaining and tell me about a time when you had to complain about something.
This image is a great resource. It helps students remember the purpose of each punctuation mark. It can be hung in the classroom or given to students, and it instantly becomes a great resource for students.
So, which punctuation personality are you?